CX1

Logistics

Ferro Logistics — Dispatch & Tracking App

A driver-facing mobile app and dispatcher dashboard that cut delivery delays by 27%.

Overview

Ferro's dispatch process ran on phone calls and paper manifests. We built a cross-platform driver app paired with a real-time dispatcher dashboard.

Key Features

  • Driver mobile app (iOS & Android)
  • Live GPS-based route tracking
  • Digital proof-of-delivery capture
  • Dispatcher web dashboard

Technologies

React NativeExpoNode.jsPostgreSQLWebSockets

The Challenge

Dispatchers had no real-time visibility into driver location or delivery status, leading to frequent customer status-check calls.

Our Solution

Real-time GPS tracking and status updates pushed automatically to a dispatcher dashboard, with digital proof-of-delivery replacing paper manifests.

Results

-27%

Delivery delays

-61%

Status-check calls

140+

Drivers onboarded

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