Healthcare
Pulse Health Clinics — Scheduling & Patient App
A patient scheduling app that reduced no-shows by 22% across 6 clinic locations.
Overview
Pulse Health managed appointments by phone across 6 locations, with a high no-show rate and no digital patient records access.
Key Features
- Self-service appointment booking
- Automated SMS/email reminders
- Secure patient record access
- Multi-clinic scheduling
Technologies
React NativeNode.jsPostgreSQLTwilio
The Challenge
No-show rate was above 20%, and front-desk staff spent hours daily on phone-based scheduling.
Our Solution
Self-service booking with automated multi-channel reminders, integrated directly with each clinic's calendar.
Results
-22%
No-show rate
-45%
Front-desk call volume
6
Clinics covered
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